What payment methods do you accept on your site?

We accept VISA, MasterCard, Discover, and American Express credit card payments on our website. Payments via PayPal are also accepted. Please contact us via email at help@pcgamedeals.com if your choice of payment and/or method of ordering is not mentioned here.

How long will it take to get my order delivered?

Our store processes and ships all orders within 2-3 business days of ordering based on stock availability. We offer USPS and UPS delivery services to you. Proceed through the checkout process for pricing, as it will vary depending on your destination address. Typically shipping takes 7-10 business days for delivery to most parts of the United States, but varies depending on the specific service selected. Delivery to certain locations may take longer.

Can your store ship to destinations outside the United States?

No, unfortunately we cannot fulfill order requests for shipments outside the United States at this time.

What if my order is delivered damaged?

Return the damaged item(s) to us for a full refund. See our return policy for details.

What if I want to return an item?

If you choose to return any item that is not damaged for any reason, there is a re-stocking fee that will be applied which varies depending on the product and its condition. Please see our return policy for details.

What if something goes wrong with the ordering process while I am placing an order?

Please notify us immediately of the specific problem you encountered and we will promptly provide assistance. You may contact us via email at help@pcgamedeals.com.

What if an item I want to order is out of stock?

Our typical out-of-stock rate is less than 5%, well below the average in the industry. In addition, we frequently update our site to reflect any changes in product availability. If, however, any product you order is out of stock, you will be notified and either offered a credit, exchange, or a refund.

What are the "Daily Deal" items and how are they different from other items that are on sale?

Our Daily Deals are often hot, newly released PC games or accessories that we hand-select and offer for sale at huge discounts. The Daily Deal items are either the very best and most popular new PC games released or one of the best, must-have accessory for any PC gamer. The main difference between the Daily Deal items and other sale items is that the sale on the Daily Deal items last for only one day- the day the deal is offered. You'll find these incredible deals tough to beat anywhere else! So when you see a game or accessory you like listed as a Daily Deal, buy now and secure your item, because the sale ends the next day! Check back daily to find out what the new Daily Deal item is!